Look through our most frequently asked questions. Still have questions? Get in touch with our support.
Sassy takes children’s safety very seriously which is why all products are made with the highest standards. Sassy products meets and exceed federal and global regulations. For more information on a specific product please see the product detail page.
All small electronics have non-replaceable batteries.
Cups must be thoroughly cleaned before use. To do so, separate the three pieces (cup, valve and hub) as well as the silicone strap if applicable. Each piece should be cleaned individually either through the dishwasher, top-rack, or hand washed. It is safe to use the dishwasher sanitize feature on the cups. Each piece must dry thoroughly to prevent capture of moisture.
Sterilizers or any extreme heat will damage product. For detailed cleaning instructions please see back of product packaging.
Yes, any piece of the cup, hub, valve, strap or handles can be used with any Sassy cup.